Signs a customer up to a personalised cut-off reminder — sent on their delivery cut-off day to let them know their order is coming and they can still make changes.
Not the same as the Friday menu tool, which sends a weekly menu email to all opted-in customers every Friday at 6pm. These are two separate lists for two different purposes.
This tool is for the retention team only. Enter the team password to continue.
1
Find customer
2
Add to reminder
Sign customer up to
Text and Both are unavailable
No mobile number is saved on this customer’s Klaviyo account. To sign them up to text reminders, ask a colleague to add their mobile number in the Klaviyo back-end first, then come back to this tool.
Mobile number for SMS reminders
Only use this tool with the customer's explicit verbal consent during the call.
This tool will only add customers who already have a Nonna Tonda Klaviyo account.
If you see a "not found" error, ask a colleague to add them manually in Klaviyo.